General
Questions about Encore, feedback, ideas, or anything that does not fit another category.
hello@project-encore.appLoading…
Contact
Whether you have a question, found a bug, want to collaborate with the Encore community, or have a privacy-related enquiry, we would love to hear from you.
Questions about Encore, feedback, ideas, or anything that does not fit another category.
hello@project-encore.appArtists, venues, event organisers, Crew leaders, fan communities, collaborations, and community initiatives.
community@project-encore.appPrivacy requests, data protection enquiries, our policies, and other legal questions.
privacy@project-encore.appBug reports, account issues, technical problems, and questions about Encore features.
support@project-encore.appBefore you contact us
A little context can make it much easier for us to understand your message and respond appropriately.
01
We aim to reply as quickly as possible, but response times may vary depending on the type of enquiry.
02
When reporting a problem, include what happened, what you expected, and any steps that help us reproduce it.
03
Encore is built by people who care about live music and its communities. We appreciate constructive communication.
Frequently asked
Absolutely. Use the Report an Issue page for bugs and unexpected behavior. For account or technical support that does not fit an issue report, email support@project-encore.app.
Please let us know through hello@project-encore.app, and include a link to the relevant page when possible.
Reach out through community@project-encore.app. We would be happy to hear about your organisation or community.
Please contact privacy@project-encore.app with the relevant details.
Whether you have feedback, discovered a bug, want to collaborate with the community, or simply want to say hello, we would love to hear from you.
These email addresses are placeholders and may not yet be active. They will be enabled when the Project Encore domain and email service are configured.